Frequently Asked Questions

To qualify for a CaixaNG loan, applicants must:

• Have a clean Credit Bureau Report
• Be between the 22-59 years
• Have a verifiable source of income (for Payday Loans)
• Live and/or work in the States where we operate in Nigeria (Rivers and Lagos States)
• Operate a bank account with any of the commercial banks in Nigeria
• Be a duly registered company with the Corporate Affairs Commission (CAC)
• Be carrying on its business in the States where we operate
• Have verifiable purchase orders and/or LPOs of reputable companies in the country

Yes, applicants can access uncollateralized loans provided they have verifiable source(s) of repayment.

Applicants can access loans irrespective of their financial obligations to their employers provided their monthly emolument can accommodate their monthly loan repayment

Guarantors with questionable characters and/or sources of income and who do not have the financial capacity to honour their guarantees are not accepted

Applications for a CaixaNG loan would require the following documentations:

• A government issued means of identification
• 3 months’ payslip (for salary earners)
• 6 months bank statement
• Utility bill of place of residence and/or place of business
• A passport photograph
• CAC company particulars
• LPO or contract award letter from principal

Our loan application processes are expected to be concluded within 48 hours subject to the applicant providing all requisite information and documentations relating to their loan request

Applicants can access Payday Loans of between ₦100,000.00 to ₦1 million and SME Loans of up to ₦5 million

Applicants can apply for up to 6 months loan tenor.

Yes, loans can be repaid earlier than scheduled.

Loans can be repaid either by a direct bank transfer to a designated bank account or by the issuance of a bank cheque drawn in our favour.